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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Rowell

October 7, 2026

5  out of  5
rating by Courtney Rowell
"Wonderful insurance agency with the best customer service that we have ever experienced, Alan the office manager is beyond excellent!"
We responded:
"Hi Courtney, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Braselton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ryan Hendrix "
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Laurie Mathis

October 1, 2026

5  out of  5
rating by Laurie Mathis
"I called to find out information about helping my 81 year old father make changes to his auto policy and talked with Allen Gunn the Office Manager. He was very helpful and explained everything to me. He was patient and kind and even gave me some recommendations to improve my father's driving experience.

I really appreciate the professional staff they are all so helpful."
We responded:
"Hi Laurie, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Ryan Hendrix’s team.  Please reach out to us if any questions come up!  - Ryan Hendrix’s Insurance Team "
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Jack Baldwin

September 29, 2026

5  out of  5
rating by Jack Baldwin
"Thank You Allen Gunn!! He has taken time to help us make good choices for our insurance needs over the past few years since we moved to Georgia.
This State Farm is the best! We came from Florida 2 years ago and now we are able to take advantage of multi discounts thanks to their time to review what is best for us."
We responded:
"Thank you so much for your wonderful feedback of us here at Ryan Hendrix’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ryan Hendrix’s Insurance Team "
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Ron Smith

September 28, 2026

5  out of  5
rating by Ron Smith
"Katie Mattiucci, has been an outstanding help when anything has come up with my policy and coverage and changes etc…. Have been with Ryan Hendrix for years and I highly recommend them! Just call and ask for Katie, and she’ll take care of the rest!"
We responded:
"Thank you so much for your kind review, Ron!  If you need insurance assistance, we are just an email or call away! - Ryan Hendrix, your State Farm Agent   "
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Norma Faulkner

September 28, 2026

5  out of  5
rating by Norma Faulkner
"We were looking to change insurance we’ve had for many years. We tired of the phone service from foreign countries and constant phone calls from India, not to mention the constant increase in fees. We walked into Ryan Hendrix State Farm and sat down with Katie Mattiucci who very efficiently and professionally printed out our insurances. What a relief to be able to connect face to face with a real human."
We responded:
"Hi Norma, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ryan Hendrix, Your State Farm Agent "
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Zachary O'neil

September 15, 2026

5  out of  5
rating by Zachary O'neil
"Katie has been wonderful at getting us setup with a competitive car insurance rate after years with Geico. Thank you!"
We responded:
"Thank you for the 5-star review, Zachary! We’re proud to serve the Braselton community and truly appreciate your support. "
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Chad Cook

August 13, 2026

5  out of  5
rating by Chad Cook
"Super friendly and got me everything I asked for with my coverages. Morgan was great"
We responded:
"Chad, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Braselton. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ryan Hendrix and Team "
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Lissa Long

July 23, 2026

5  out of  5
rating by Lissa Long
"Katie Mattiucci is wonderful to work with. She is very patient, and takes the time to explain everything clearly to make sure I understand my coverage. She was incredibly prompt when I requested a change. I highly recommend her to anyone looking for great customer service and support."
We responded:
"Thank you so much for the 5 stars, Lissa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Todd Allen

May 24, 2026

5  out of  5
rating by Todd Allen
"My home owner insurance had been canceled because Lexi’s nexts thought I was deceased! Kate did fantastic job helping me to get it straightened out, so I could resend my payment back in! Thank you Katie for all your help. Look forward to continuing useful State Farm for my insurance years to come! Todd Allen!!"
We responded:
"Hi Todd—thank you so much for your review! We’re truly sorry for the stress that came with your homeowner’s insurance being canceled.
We’ll be sure to pass along your kind words to Katie for her fantastic assistance in getting everything corrected so you could resend your payment. We appreciate your trust in State Farm and look forward to supporting you for many years to come!"
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Melanie McLemore

May 23, 2026

1  out of  5
rating by Melanie McLemore
"Wish I could leave 0 stars. Used this business regarding a title to a new to me motorcycle. Filled paperwork 5/12 was told it would take 7-10 days. On day 7, they staring screen my husband’s calls and did not answer his calls but would answer mine unknowingly. On day 9, I went to the office as they would not answer my calls, and there was a sign on the door that they had closed early due to staffing shortages. Day 10, which was a Friday they ended up closing the office early because of the holiday. Despite the fact they were already closed one day earlier in the week due to their own issues. Still waiting on the paper that I paid over $100 for and cannot get a response. Apparently, I’m waiting for a piece of paper that was mailed from Texas to Georgia on 5-13 and still has not gotten into the office with of course no tracking number. They might be able to help you on insurance but don’t ask them for anything else they will take your money then ignore you."
We responded:
"I totally understand your frustration with corporate Melanie. We received the paperwork from corporate today. We never dodged any calls we just didn't have any new information to give as Katie, myself, and my office manager Allen let you know. We are currently facing some staffing concerns which we are tackling as quickly as possible. Patience and grace was asked for but we understand if you can't give any."
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Becky Kiefer

April 22, 2026

5  out of  5
rating by Becky Kiefer
"Katie Mattiucci was the agent that helped me with my insurance needs. She was very helpful and friendly. Getting insurance was not and all day ordeal. We completed everything over phone and I was able to sign the forms online for Auto Insurance."
We responded:
"Thanks so much for your review! We’re thrilled to hear that Katie was so helpful and friendly throughout the process. We know getting insurance can feel like an all-day ordeal, and we’re glad we were able to make it easier for you. Please tell your friends and family about your experience with us. We truly appreciate your trust!"
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Sarah Neal

April 14, 2026

5  out of  5
rating by Sarah Neal
"They were so wonderful and helped me out with a tricky situation AND I ended up saving so much money!"
We responded:
"Thank you so much for the wonderful review! We’re really glad we could help with your tricky situation, and we’re especially happy you were able to save so much money. We truly appreciate your trust and support—please don’t hesitate to reach out if you need anything again!"
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kendall fowler

April 7, 2026

5  out of  5
rating by kendall fowler
"Katie was a pleasure to work with! Quick response and took care of everything in a timely manner when i was in crunch mode -- you dont get that every where!! Thanks so much for the help and for answering my 800 questions lol :)"
We responded:
"Thanks so much for spotlighting Katie in the process Kendall. We love her up here and we're glad she made your experience positive. If you can continue to share your experience with friends, neighbors, and family that would be wonderful AND we do pay you for referrals. Call us if you need us! Thanks."
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Kathy Kiewert

March 23, 2026

5  out of  5
rating by Kathy Kiewert
"We transferred our Auto & H’owners Insurance coverage recently to State Farm.
Our Agent, Katie Mattiucci, has made this transfer seamless !! She’s well informed, returns calls promptly & is pleasant to work with.
I would highly recommend !!"
We responded:
"Thanks so much for the kind words about Katie. We love her up here. Please continue to share your experience with others and remember we do pay you for referrals. Thanks again!!!"
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Jennifer Donovan

March 17, 2026

5  out of  5
rating by Jennifer Donovan
"I had an amazing experience with Morgan Harrington over the phone talking about great insurance plans! And get affordable coverage! This is my first insurance company and it’s all thanks to Morgan I found the right insurance! State Farm is recommended for those who are starting off like me! :) thank you Morgan !"
We responded:
"Wow, thank you for the 5-star review, Jennifer! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance or financial related, please do not hesitate to get in touch!"
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Ronald Gaines

March 17, 2026

5  out of  5
rating by Ronald Gaines
"I've been with them for over 8 yrs now and Morgan is the best!!!! Any issues, questions, concerns are handled is the most professional, informational, and courteous way!! She is the reason I stay with them. Thank you guys!!!"
We responded:
"Thank you for the amazing review, Ronald! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Hi Ronald, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Carlton Hight

March 14, 2026

5  out of  5
rating by Carlton Hight
"Ms Katie Mattiucci was absolutely amazing with helping with car insurance at State Farm.👍👍👍👍"
We responded:
"Carlton, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Lisa Taylor

March 12, 2026

5  out of  5
rating by Lisa Taylor
"Katie Mattiucci was wonderful!! She was able to save us thousands on both our auto and homeowners insurance!! Quotes took about 20-30 minutes!! She made the process so easy from start to finish!! Thank you Katie!!"
We responded:
"Hey Lisa, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."
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Ashlyn Schaetzle

March 10, 2026

5  out of  5
rating by Ashlyn Schaetzle
"Katie Mattiucci offered great customer service and addressed my thoughts and concerns quickly and got me the coverage that I needed."
We responded:
"Dear Ashlyn, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you soon!"
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Fatimah salah

February 27, 2026

5  out of  5
rating by Fatimah salah
"I had a wonderful experience working with Katie Mattiucci while getting a quote for my cars insurance. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything clearly and made sure I understood all my options. Katie made what can sometimes feel stressful so much easier and more comfortable. I truly appreciate her professionalism and friendly attitude. I highly recommend her to anyone looking for great customer service and support!"
We responded:
"Hello Fatimah, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Yvonne Oakley

February 25, 2026

5  out of  5
rating by Yvonne Oakley
"Levi Thompson was a pleasure to work with as he and I reviewed my current coverage for my auto and homeowners policies. He went over any changes to be implemented to provide the coverage I need and utilized all possible opportunities to add discounts.
He was friendly, courteous and professional and made me confident about choosing State Farm for all of my insurance needs!"
We responded:
"Thanks so much Yvonne! We really appreciate your nice words. We're so glad you made the switch. Please call us if you need anything!"
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Lisha Collins-Haygood

February 19, 2026

5  out of  5
rating by Lisha Collins-Haygood
"The team at Ryan Hendrix - State Farm is truly exceptional. Two individuals who consistently stand out are Katie Mattiucci and Monique Kelly.

Katie and I have worked together since 2023 (and possibly even longer), and throughout that time she has consistently demonstrated compassion, professionalism, and deep industry knowledge. She takes the time to listen, explain, and ensure everything is handled thoroughly, qualities that make a lasting impression.

Monique has been an absolute lifesaver. Whenever I call with questions or concerns, often in moments of urgency, she remains calm, patient, and solution oriented. She has a remarkable ability to ease stressful situations and guide me through them with confidence and clarity.

Both Katie and Monique exemplify excellence in customer service. Their knowledge, responsiveness, and professionalism make working with this office a truly positive experience. Ryan Hendrix, State Farm is fortunate to have two outstanding representatives on their team."
We responded:
"Thanks so much for taking the time to let us know Lisha. We love Katie and Monique also. Please let us know if there is anything else we can do. Don't forget to share your experience with friends and neighbors as well. Thanks again."
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Bill McGouirk

February 19, 2026

5  out of  5
rating by Bill McGouirk
"Feb 2026 Update: Just completed my annual review with Morgan and she was fantastic! She patiently walked me through all of my questions and answered them expertly. I have "youthful operators" on my policy and Morgan explained all the nuances of managing their discounts. 10/10"
We responded:
"Thanks so much Bill. That means a lot. Roll Tide!!!!"
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Lavern Marshall

February 16, 2026

5  out of  5
rating by Lavern Marshall
"Katie was extremely wonderful to work with. She listened to what benefits I desired and made sure that what I requested was included in my policy. She was very patient and and professional. Not only that, I have more benefits on the policy she is issued over my old policy and at a lower premium. It was a real pleasure working with Katie."
We responded:
"Thanks Lavern. We agree, Katie is awesome!!! Please reach out if there is anything else we can help with. Don't forget to tell your friends, family, and neigh or about your experience with us. Thanks again!"
Profile photo of Mo San

Mo San

February 13, 2026

5  out of  5
rating by Mo San
"Thank you for your help and support. Introduce me to the services that I need for myself and my business."
We responded:
"Thanks so much for the review Mo. Don't forget to share you experience with your family, friends, and neighbors. We don't exist without wonderful policy holders like yourself. Thanks again."